FAQs
FREQUENTLY ASKED QUESTIONS
ORDER POLICY:
HOW CAN WE PLACE AN ONLINE ORDER?
TO SHOP ONLINE FOLLOW THESE STEPS: - GO TO THELITTLERIO.COM - CLICK ON THE ITEM YOU LIKE - SELECT COLOR, SIZE AND CLICK ON ‘BUY NOW’ -IF YOU WANT TO SHOP MORE PRODUCTS THEN CLICK ON "CONTINUE SHOPPING" -CLICK ON ‘NEXT’ -PROVIDE YOUR ADDRESS AND DETAILS -CLICK ON "I CONFIRM MY ORDER -PAY CASH ON DELIVERY FOR FURTHER ASSISTANCE DIAL: 03253561818 (MONDAY TO SATURDAY - 9:00 AM TO 6:00 PM)
WHAT IS YOUR ORDER CANCELLATION POLICY?
• All orders placed on LITTLE RIO website will receive a confirmation call.• Orders will be cancelled automatically within 48 working hours if order confirmation call is not received.
• Order received with wrong address or contact numbers are cancelled as soon as received.
• Orders which indicate fraudulent activity are cancelled
• If a customer refused to take delivery each time, even after placing the order such customer orders are cancelled automatically.
• Customers who return orders after confirmation again and again their orders are not accepted.
WHAT IS YOUR EXCHANGE & REFUND POLICY?
Little Rio has a 25-30 Days Exchange & Refund Policy except.
CAN I PLACE AN ORDER ON A PHONE CALL?
YES, YOU CAN PLACE YOUR ORDER VIA PHONE CALL. PLEASE DIAL: 0325-3561818. (MONDAY TO SATURDAY - 9:00 AM TO 6:00 PM)
CAN I MODIFY MY ORDER ON PHONE CALL?
YES, YOU CAN. FOR FURTHER ASSISTANCE, PLEASE DIAL: 0325-3561818 (MONDAY TO SATURDAY - 9:00 AM TO 6:00 PM)
CAN I HOLD MY ORDER FOR 3-4 DAYS?
Yes, we can hold your parcel for 3-4 days after advance payment:
WHEN THE ORDER IS SUCCESSFULLY PLACED, THE CUSTOMER AUTOMATICALLY WILL GET AN EMAIL NOTIFICATION FROM OUR WEBSITE:
IS YOUR DELIVERY SERVICE AVAILABLE WITHIN KARACHI ONLY OR OUTSIDE OF KARACHI TOO?
We deliver across Pakistan.